My entire experience with Infinite Water Solutions has been very positive. They provided excellent communication regarding setting up and changing installation times. Our technician, Kevin, was very friendly, knowledgeable and conscientious of our napping 8 month old as he went about the install. He provided us with a ton of information and set up an additional water line for the new fridge we were installing later in the month. The water itself is fantastic, and I love that they will contact us regarding filter changes – just one less thing I need to remember! We previously had Culligan water, but I could never get used to the strange taste it had. My family loves this water, I am so happy we contacted Infinite Water Solutions!